Shipping policy

GrabAndGoTemplates.com Last updated: February 27, 2026

We Don't Ship — And That's the Point. 📥

GrabAndGoTemplates.com is a 100% digital store. Every single product we offer is a digital download — which means no waiting, no shipping fees, no lost packages, and no carbon footprint.

The moment your payment is confirmed, your templates are ready. No postman required.

How You Receive Your Products

Step 1 — Complete your purchase Checkout securely through our store. We accept all major payment methods.

Step 2 — Check your email You'll receive an order confirmation email instantly with your download link included.

Step 3 — Download your files Click your link, save your PDF files, and access your templates immediately. That's it.

Step 4 — Start using your templates Open your files, follow the included instructions, and get started right away.

Delivery Timeframe

Situation	Delivery Time
Standard purchase	Instant — delivered immediately after payment
Payment pending / processing	Within 5–10 minutes once confirmed
Download link not received	Check spam/junk folder first, then contact us

There are no delays, no processing times, and no handling periods. Digital means instant.

Didn't Receive Your Files?

Don't worry — this is usually an easy fix. Here's what to check:

1. Check your spam or junk folder Order confirmation emails occasionally land there. Search for "GrabAndGoTemplates" in all folders.

2. Check the email address you used at checkout Make sure you entered the correct email address when placing your order.

3. Wait a few minutes Occasionally payment processors take a few extra minutes to confirm. Give it 5–10 minutes and check again.

4. Still nothing? Contact us. Reach out through our website contact page with your order number and we'll resolve it promptly — usually within a few hours.

No Physical Products. Ever.

Just to be completely clear:

❌ No physical items are stocked, packed, or shipped
❌ No tracking numbers are issued
❌ No delivery estimates apply
✅ Everything is digital, instant, and yours the moment you purchase

If you're looking for a physical product, we're afraid we're not the right fit — but if you love beautiful, ready-to-use digital templates, you're in exactly the right place.

International Customers

Because everything is digital, we serve customers worldwide with zero additional fees. No customs. No import duties. No international shipping delays.

Whether you're in Morocco, Australia, the United States, or anywhere else in the world — your templates arrive at exactly the same speed and at exactly the same price.

Software Requirements

Your digital files are PDFs containing access links to your templates. To use them you may need:

Canva templates → A free Google or Canva account
Google Sheets templates → A free Google (Gmail) account
Excel templates → Microsoft Excel (latest version recommended)
Notion templates → A free Notion account

All platforms listed above offer free plans that are fully compatible with our templates. No paid subscriptions are required unless stated in the individual product listing.